Privacy Policy

This Privacy Policy explains how my5tvactivate.cc (the “Website”, “we”, “our”, or “us”) may collect, use, and protect basic information when you visit or use this Website. By using this Website, you agree to the terms of this Privacy Policy.

1. About This Website

my5tvactivate.cc is an independent informational help website that provides general guidance related to using My5.tv/activate. It is:

• Not owned, operated, or endorsed by My5, Channel 5, or any related company.
• Not an official My5 support page or customer service portal.
• Intended only for general information and educational purposes.

For the official My5 service and its own privacy policy, you must visit the real My5 website directly.

2. Information We May Collect

This Website itself does not require you to create an account or directly submit personal information in order to read the content. However, some technical and basic usage data may be collected automatically when you visit, such as:

• IP address and general location (city/country level).
• Browser type and version.
• Device type and operating system.
• Pages visited, time spent on pages and click paths.
• Referring website or link (if applicable).

This type of information is typically collected through standard web server logs, analytics tools, or similar technology, and is used to understand how visitors use the Website.

3. Use of Cookies and Similar Technologies

The Website may use cookies or similar technologies to:

• Remember basic preferences (such as language or layout, if applicable).
• Analyze visitor traffic and usage patterns.
• Improve the content and user experience over time.

A cookie is a small text file stored on your device. You can usually manage or disable cookies through your browser settings. However, disabling cookies may affect how certain parts of the Website function.

4. Third-Party Services & Analytics

We may use third-party tools and services (for example: analytics providers, advertising networks or performance monitoring tools) to help us better understand how the Website is used or to display non-personalised ads or external content. These third parties may:

• Set their own cookies or tracking technologies in your browser.
• Collect IP addresses, browser details and usage data.
• Provide aggregated, anonymised statistics that help us improve the Website.

We do not control how these third parties process data. We recommend reviewing each third party’s own privacy policy for more details on their data practices.

5. Contact Forms or Direct Contact

If the Website provides a contact form or publicly displays an email address and you choose to contact us, we may receive the information you voluntarily send, such as:

• Your name (if you include it).
• Your email address.
• Any message content you provide.

We will use this information only to respond to your enquiry or message. We will not sell or rent your contact details to third parties. However, email is not always perfectly secure, so you should avoid sending sensitive personal or financial information in your messages.

6. How We Use Information

Any technical or basic usage information collected may be used to:

• Maintain and operate the Website.
• Monitor performance and fix errors or security issues.
• Analyze how visitors use the Website to improve layout and content.
• Respond to queries that you send directly through any available contact method.

7. Data Sharing & Disclosure

We do not sell your personal data. We may share limited information:

• With trusted third-party service providers who assist us in operating the Website (for example hosting providers, analytics tools), under appropriate safeguards.
• When required by law, regulation, court order, or legal process.
• When necessary to protect our rights, security, or property, or the rights of others.

8. Data Retention

Technical logs and analytics data may be retained for a period that is reasonably necessary for analysis, troubleshooting, and improving the Website. Contact messages may be kept long enough to handle your enquiry and maintain basic records, unless you request deletion where applicable and feasible.

9. Security

We take reasonable measures to protect the Website and any information processed here from unauthorised access, loss, or misuse. However, no website or internet transmission is completely secure, and we cannot guarantee absolute security of the data transmitted to or from this Website.

10. Third-Party Links

The Website may contain links to third-party websites, including the official My5 website or app store pages. We are not responsible for the privacy practices, security, or content of these external sites.

When you click a link to a third-party website, their own privacy policy and terms will apply. We recommend reviewing those policies whenever you visit any external site.

11. Children’s Privacy

This Website is intended for a general audience and is not specifically directed at children. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us so that we can review and, if appropriate, delete such information.

12. International Visitors

The Website may be accessed from different countries. By using this Website, you understand that any data related to your visit may be processed in the country where our hosting provider or services operate, which may have different data protection laws than your own country.

13. Changes to This Privacy Policy

We may update or revise this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the “Last updated” date below.

Your continued use of the Website after any updates are posted will mean that you accept the revised Privacy Policy.

14. Your Choices & Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal data, such as the right to access, correct, or request deletion of information that relates to you. While this Website collects minimal direct personal information, you may contact us if you have any questions or concerns about data linked to your use of the site.

15. Contact Us

If you have any questions about this Privacy Policy or how information is handled on this Website, you can contact us at:

Website: https://my5tvactivate.cc/
Email: [email protected] (example – replace with your actual email if you have one)